1. Home
  2. Knowledge Base
  3. FAQ
  4. How to Add, Convert, Reduce or Renew SimplerQMS Licenses

How to Add, Convert, Reduce or Renew SimplerQMS Licenses

How do SimplerQMS licenses work?

Regarding any change or questions related to your licenses, please reach out to support@simplerqms.com.

Renewal of licenses

Licenses will be renewed automatically based on the terms and conditions in your contract

This requires no additional actions from your side, unless you have changes to the number of licenses in your subscription – if so, reach out to us in due time

What kind of licenses does SimperQMS offer?
  • A Named User license is a Personal User license, reserved for a specific user. It is ideal for “heavy-users” that need daily editor access.
  • A Concurrent User license can be shared by multiple users, however, it can only be used by one user at a time. It is a perfect solution for “light-users” that only occasionally need editor access.
  • A Read & Sign user license is a Personal User license that allows for reading and signing documents. It also allows for signing Read & Understood training activities.
  • Read more about our licenses here

Add additional licenses

You can, at any time, buy additional licenses to your subscription. Your subscription period is always a year (365 days) and your renewal date is usually based on your contract signing date.

Additional licenses are prorated, so you only pay for the period you have the licenses for.

Example:

  • You buy a new named license with delivery date on 15 March
  • Your subscription period: 1 June to 31 May (i.e. your renewal date is 1 June)
  • From 15 March to 31 May is 79 days (21,6% of a year)
  • You will be invoiced 21,6% of a full year license price, hence you only pay for the period you have the licenses for

The next renewal invoice will cover all existing and new licenses for the following full license year to avoid licenses with different renewal dates.

To order more licenses, write to support@simplerqms.com with the following info:
  • Subject in email: Additional licenses
  • License type
  • Number of additional licenses
  • Delivery date (or ASAP – it takes a few workdays to deliver the licenses)
  • User names (who should be (re)-assigned to the new licenses)

Reduce number of licenses

License reductions can only take effect from your renewal date for the following subscription period.

Your subscription period is always a year (365 days) and your renewal date is usually based on your contract signing date.

Remember to inform us about license reductions in due time (see you contract terms).

Example:

  • You want to reduce you subscription with one named license
  • Your subscription period: 1 June to 31 May (i.e. your renewal date is 1 June)
  • Your subscription will then be reduced with one named license from 1 June

The next renewal invoice will reflect the reduced number of licenses for the following license year.

To reduce the number of licenses, write to support@simplerqms.com with the following info:
  • Subject in email: Remove licenses
  • License type
  • Number of licenses to be reduced
  • User names (who should be re-assigned or have licenses removed)

Convert between named and concurrent licenses

Concurrent and Named licenses can be converted in a ratio of 1:3. This can be done at any time in your subscription period without a cost.

Example:

  • You have 5 Named and 3 Concurrent licenses
  • You would like to convert 1 Concurrent to 3 Named licenses on 15 March (delivery day)
  • You will then have 8 Named and 2 Concurrent licenses on 15 March

The next renewal invoice will reflect the changed number of licenses for the following license year.

To convert licenses, write to support@simplerqms.com with the following info:
  • Subject in email: Convert licenses
  • Named -> Concurrent or Concurrent -> Named
  • Number of licenses to be converted
  • Delivery date (or ASAP – it takes a few workdays to convert the licenses)
  • User names (who should be re-assigned)
Was this article helpful?